My item is either damaged or doesn't work! What do I do? Support Team March 21, 2018 00:32 Updated Follow If you’re having issues with your item, please contact us here! Please be sure to submit through the correct form or your inquiry may not be addressed in a timely manner. Related articles I didn't get my item! What do I do? The wrong item was delivered to me! What do I do? Redemption Claim Center Why do shipping times vary so much? Where can items be shipped? Comments 0 comments Article is closed for comments.