If you're having issues with your order after you've placed it, you may contact us for a solution. However, we do recommend viewing some relevant articles first, listed below:
- Why is the order of my status still pending?
- Can I cancel or change a redemption?
- Why do shipping times vary so much?
- Why was my order cancelled and refunded?
You can find the articles listed above and more in our Help Center section: Shipping/Delivery
- did not receive your item by your Estimated Delivery Date
- received a damaged or defective item
- received the incorrect item
...then, please contact us here!